About us

The Children’s Community Nursing Service provides a range of services to babies, children and young people who have nursing needs, by delivering care in their home, clinic or community (eg school).

The team is made up of experienced children’s nurses with administrative support.

Meet the team

Sarah Glencrose- Service Manager
Jess Donnelly- Team Lead
Amy Duguid- Children’s community nurse
Alex Bowden- Children’s community nurse
Lisa White- Team administrator

We work with children and young people of any age up to 18 years who are registered with a Richmond GP. We work with children, young people, their families and the multiprofessional team to deliver high quality, evidence- based, co-ordinated care, closer to home.

Who we support

Children and young people 0-18 with a nursing need, including:

  • Intravenous medication
  • Injectable medications
  • Wound care
  • Monitoring of vital signs (Blood pressure monitoring)
  • Home oxygen therapy
  • Central line management
  • Home chemotherapy
  • Enteral feeding, including nasogastric tubes and gastrostomy tubes
  • Support for complex and life limiting conditions, such as provision of medical equipment
  • Symptom management and end of life care
  • Teaching and training for parents, carers and schools to care for children with medical condition.

Who we work with

We work with a wide range of professionals in the community to provide well rounded care, including:

  • GP’s
  • Paediatricians, including community paediatricians
  • Local and specialist centres
  • Therapists (physiotherapy, occupational therapy, speech and language therapy)
  • Dietetic services
  • Health visitors and school nurses
  • Social workers
  • Charities

Appointments

We will make every effort to book appointments in advance at a time or setting convenient for you. This may be at home, in a clinic or at school. However, for home and school visits we are unable to give a specific time. If you would like a specific time slot, please book into our nurse led clinic.

Referrals

We accept referrals for babies, children and young people up to the age of 18, registered with a Richmond GP, with an identified nursing need. This may include acute episodes of care, such as intravenous antibiotics, or chronic/ complex health conditions, including palliative care.

We accept referrals from health care professionals, social care professionals, educational services, carers and families. We will require a referral form completed, however we welcome a telephone call to discuss if you are unsure or have any questions.

If we are unable to accommodate your referral, we will signpost you to the appropriate service.

Once a referral has been accepted, a nurse will undertake a full nursing assessment and agree a plan of care with the child/young person and their carers. We will make contact with family within 2 working days.

How to contact the team

Our phone lines are open Monday to Friday, 8am- 4pm. We have a voicemail service and always aim to return your call by the next working day. 

We also welcome emails which are accessed throughout the day.

Please note that we are not an emergency service and for any urgent medical advice please contact your GP, 111 or 999 as appropriate.

020 3903 3650
hrc.ccnt@nhs.net