If you have forgotten your email address or can’t remember which email address you used to create your Patient Portal account, you can use your NHS number and date of birth to solve this problem. Select forgot email on the Patient Portal webpage. Add your NHS number and date of birth. If the details are correct the system will help you find your email address.

Yes. Go to ‘my details’ in the Patient Portal.  Select ‘email’ under ‘your login details’.  Confirm your password and then enter your new email address. 

Yes it does.  If we plan to contact you by email (e.g. to ask you to complete a health questionnaire) we will do this using the email registered in the Patient Portal. 

No.  If you need to update the phone number we have for you, please contact your hospital department.