When to get help

Having a fall can be very upsetting. Many people, whether they have had a fall or not, live in fear of it happening. This can severely impact their quality of life and everyday activities.

People who have already had a fall are more likely to fall again in the future.

However, there are ways to reduce the risk of falls and get back the confidence you need to enjoy life.

Tell us if you are worried

It is important to tell your doctor if you start to experience falls or feel unsteady, even if you feel well otherwise.

Or if you prefer, you can contact us at the Falls and Bone Health Service directly. We can talk to you about how you are feeling. We can also make sure you get the help you need to reduce your risk of falling.

Are you at risk?

  1. Have you had a fall in the last year?
  2. Do you have any problems with your balance?
  3. Do you have a fear of falling or a loss of confidence?

If you answered ’yes’ to ANY of these questions, you would definitely benefit from support from us. Call the Falls and Bone Health Service (details below).

How we can help

If you have a GP in Richmond, we can help you to reduce the chance of you having a fall in the future.

Our service includes:

  • falls clinics, based at Teddington Memorial Hospital and Centre House
  • an assessment, including medical review and physiotherapy
  • ’Stay on your feet’ exercise groups
  • assessments at home for housebound clients
  • direct links with community falls prevention classes in leisure facilities throughout the borough
  • providing equipment 
  • home assessments
  • physiotherapy and follow-up within your own home
  • patient information packs.

What to do if you fall

Try not to panic if you have a fall.

If you are not hurt:

  • try to get up and rest
  • report your fall to your doctor.

If you are hurt or can’t get up:

  • get help:
    • bang on the wall or window
    • call 999
    • use your personal alarm
  • get comfortable
  • keep warm with a coat or blanket.

Help and advice

Preventing falls

We have a practical guide to reducing the risk of falls and injury.

You can also get help and advice or find out more about preventing falls by contacting:

Bone health and osteoporosis

Contact the National Osteoporosis Society for information and services about bone health and osteoporosis.
01761 472 721

For GP surgery

Please discuss the “Are you at risk?” questions with your patient.

If the answer is ‘yes’ to any of the questions, your patient is at high risk of future falls. They may benefit from further assessment by the Falls and Bone Health Service.

Refer patients through the Richmond Single Point of Access (SPA) service.

Related information

Guide to reducing the risk of falls and injury (from Richmond's Falls and Bones Health team)

Explanation of what happens after you have been referred to the Falls and Bone Health Service.

Recommended websites for more information about preventing falls.

Contact information

Falls and Bone Health Service

Telephone:

020 8614 5397