This gives you information on the role and contact details for your haematology Clinical Nurse Specialist (CNS).

You have been referred to the CNS because your doctor suspects or has found that you have a cancer diagnosis.

The CNS will be your main point of contact throughout your diagnosis and treatment.

How to contact your CNS

Your Clinical Nurse Specialist
Direct line: 020 8934 2999. Monday to Friday, 9 am to 5 pm.

24-hour Emergency Advice Service
Out of hours, call the Kingston Hospital switchboard on 020 8546 7711, and ask for the on-call Consultant Haematologist.

How your CNS can help you

Your CNS can help by:

  • giving you written information and explaining things so you and your family understand your diagnosis and care
  • offering advice on dealing with problems caused by your diagnosis or treatment
  • listening and giving emotional or practical support
  • offering information about services and other organisations
  • talking about your diagnosis and care with other health and social care professionals, for example a dietician or social worker.

How we decide what treatment to offer you

In line with national guidelines, decisions on the best way to treat your disease will involve a range of specialists meeting together to discuss treatment options. This is called a Multi Disciplinary Team (MDT) meeting.

At these MDT meetings, the specialists in haematology cancer will review your diagnosis and your scans and test results.

Your CNS is at all MDT meetings to represent your views and to feed back the discussion to you if you want them to.

When the team has gathered all the necessary information, which can sometimes take time, they will discuss your case to plan your best treatment options.

This plan will be discussed and agreed with you at your next clinic appointment.

Specialists who make up the haematology cancer MDT

Haematologist

A doctor who is expert in treating haematological cancers

Clinical oncologist A doctor who specialises in treating cancer with radiotherapy, chemotherapy and other cancer drugs
Pharmacist

An expert who provides specialist advice on medications and treatment

Radiologist A doctor who performs investigations including X-rays and ultrasounds
Histopathologist A doctor who examines patient samples and specimens
CNS A clinical nurse specialist who represents your views at the MDT
MDT coordinator A clinician who makes sure MDT meetings take place when needed

Support and information

Kingston Hospital provides support and information services.

These include counselling, complementary therapies and a variety of workshops for cancer patients and their carers.

See Contacts section below.

Language translation

If you need help with language translation, email the Haematology department and they will arrange this for you. See under More information below.

Translated information is available in some languages from:

Macmillan Cancer Support

Cancer Research UK

Contact information

Haematology Department secretaries. Monday to Friday, 9 am to 4 pm. Email: khr-tr.haematology@nhs.net
 

Haematology Day Care Unit reception. Monday to Friday 9 am to 4 pm
 

Haematology Day Care Unit nursing station. Monday to Friday, 9 am to 5 pm
 

Kingston Hospital Macmillan Cancer Information and Support Service, Monday to Friday 9 am to 5 pm. Email: khft.macinfoswru@nhs.net
 

Kingston Hospital Cancer Counselling Service, Monday to Friday 9am to 5pm. Email: khft.cancercounsellingservice@nhs.net

Telephone:

Haematology Department secretaries: 020 8934 2321 opt 2.
 

Haematology Day Care Unit reception: 020 8546 7711 ext 6952
 

Haematology Day Care Unit nursing station: 020 8934 2999
 

Kingston Hospital Macmillan Cancer Information and Support Service: 020 8973 5001
 

Kingston Hospital Cancer Counselling Service: 020 8934 2114