What is a carer’s agreement?

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This is a written agreement between you and the nursing staff which talks about the ways you would like to keep your role as a carer while the person you care for is in Kingston Hospital.

Shaking hands

The agreement talks about the ways we can work together for the person you care for.

It talks about the care the hospital staff will provide as well as the care you will give.

Person in hospital bed

Agreeing or wanting to provide care for someone in hospital does not remove any responsibility* from the hospital and the staff.

* Responsibility means taking care of the things that are yours and doing the things you’re supposed to do.

Guidance notes

Where more than one person is a carer for the same patient, they should also sign the agreement.

If this applies, please choose a main carer to plan a carers rota also including the nursing staff.

The agreement of the patient should be recorded if they are able to say their wishes.

The agreement and its contents may be looked at and changed at any time.

Patient's name MRN (Medical Record Number)
   
   
Date of agreement Review date(s) (minimum weekly review)
   

Person in hospital bed

Arrangements for visiting and / or staying on the ward (for example what days / times, overnights)

Getting washed

Personal care: what carers will do (for ex​​​​​​​ample washes / baths / showers / dressing etc)

Hospital staff

Personal care: what hospital staff will do

Eating

Mealtimes / feeding: how carers will be involved

Medicines

Medicines: how carers can help with giving medication

Getting medical advice

Examination, treatment and talks: how carers can be involved (for example ward round, aids, communication, provides assistance etc.)

Easy read leaflet

Useful information for staff about patient’s condition and choices

Being hugged by carer

Discharge arrangements: how carers will be involved in decision-making

Carer giving advice

Who carers should speak to if worried about the patient or their own role as carer

Signature of patient (if able)
 
Name of main carer (PRINT)

Signature

1 1
   
Date of agreement

Review date(s) (minimum weekly review)

2 2
   
3 3
   
4 4
   
Name/designation of staff member Signature
   

More information

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Help with translation

Please talk to a member of staff before or during your visit to the hospital if you require translation support to access Patient Information. Please ring the phone number on your appointment letter, if you have one.


Accessibility

Wheelchair on ramp

Please talk to the Patient Experience Team on 020 893 3850 if you need this information in a different format.


Online help

Patient Advice and Liaison Services (PALS)

PALS provides information, advice and support to patients and relatives.

Email: khft.pals@nhs.net

Phone: 020 8934 3993 (Monday to Friday 9am to 5pm)


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Pastoral and Spiritual Support Service

We offer all backgrounds serving people of all faiths.

Phone the hospital switchboard: 020 8546 7711 and ask for the Duty Chaplain, we are available 24 hours a day 7 days a week


Learning disability team

Learning Disability Liaison Service

We support patients and carers to plan a visit, helping to organise changes.

Email: khft.learningdisabilityteam@nhs.net

Phone: 020 8934 6895 (Monday to Friday 9am to 5pm)

Contact information

Learning Disability Team