Emergencies and urgent care
We provide a range of services to support and advise patients living with dementia and delirium, and their families and carers.
The Forget-Me-Not flower is used as the symbol for dementia across the Trust. This is a way to positively identify that a person is living with dementia, to aid communication and improve understanding between staff and patients.
Hospitals can be disorientating and frightening for someone with dementia, but there is a lot that can be done to make someone’s stay easier. Here are some useful tips:
- Let staff know that the person you care for has dementia.
- Ask for the name of the main Nurse, Ward Sister or Consultant in charge of the person’s care.
- Ask that you are included in all decisions.
- Give staff information about a person’s individual preferences, likes and dislikes. Ask for these to be recorded.
- Contact the Dementia and Delirium Team, to ensure they are aware of the person with dementia’s admission.
- If the person has trouble eating and drinking, ask that they have someone to help them at mealtime or ask if you can help (if you are able to).
- If appropriate, tell the staff what the person says or the signs they make when they want to go to the toilet or how they express if they are in pain.
- If a person is prone to becoming restless or wandering, let staff know and work together to identify ways of helping the person.
- Ask staff to discuss with you what will happen when it is time for them to leave hospital so that you are prepared and know what support is available.
Dementia and delirium team at Kingston Hospital
The Dementia and Delirium team at Kingston Hospital provides a range of services which include supporting and assessing patients, providing therapeutic activities and support for families and carers, across the inpatient wards and outpatient services.
The team includes:
- Katie Hollis, Dementia and Delirium Clinical Nurse Lead
- Kathryn Fry, Dementia and Delirium Service Lead
- Clare Greenaway, Dementia and Delirium Clinical Nurse Specialist
- Vanessa Edwards, Dementia and Delirium Clinical Nurse Specialist
- Maria Evora, Therapeutic Activities Coordinator
Contact us
Mobile: 07823 402961
Email: khft.
Families and carers
We encourage close families and carers of patients living with dementia to visit their loved one during their stay.
Visiting on therapeutic and compassionate grounds is available across the hospital’s adult inpatient wards for families who are visiting patients with delirium and/or dementia. This allows a close family member or carer to support the patient to access care. Please see our visitor information page for further information.
Carers’ Passports are available for families and carers who are visiting regularly. Ask a member of staff or the Dementia and Delirium Team for more details. There is further support and information for carers available on our carers information page.
Further online resources
- Alzheimer’s Society – United Against Dementia
- Alzheimer’s Research UK
- Delirium (confusion) – Dementia UK
- Dementia UK: Specialist support to families facing dementia
- Kingston Carers Network
- John’s Campaign
- Carers UK
- DEEP (dementiavoices.org.uk)
For patient information leaflets, including easy read leaflets about dementia, please visit our Patient Leaflets library.